Manufacturer's Lifetime Warranty
At Tungsten World, we stand behind our products' exceptional quality and durability. Our commitment to excellence extends to our comprehensive lifetime warranty, ensuring your complete satisfaction and peace of mind throughout your ownership of our jewelry.
Your Tungsten World jewelry embodies the epitome of strength and elegance. Crafted from the hardest and strongest elements in nature, tungsten carbide and cobalt chrome, our rings are designed to accompany you on your life journey. By choosing our rings, we assure you that you are embracing a symbol of enduring style, craftsmanship, and quality.
Lifetime Warranty Coverage
Your ring is a testament to enduring beauty, and we are proud to offer a lifetime warranty that upholds its integrity. Our lifetime warranty covers the following:
- Sizing Exchanges: In the event your ring doesn’t fit, we offer a no-hassle exchange process.
- Accidental Damages: Your ring is engineered to require no maintenance. We guarantee the lasting quality of sizing, polish, and textures.
- Breakage Warranty: We stand by the strength of our rings and warrant against breakage.
- Tungsten Carbide Rings: With regular use, tungsten carbide rings will retain their polish and textures, showing no wear.
- Cobalt Chrome, Titanium, and Black Zirconium Rings: These materials are highly scratch resistant, though scratching may occur over time due to their comparatively softer nature.
- Precious Metal Inlays: Precious metal inlays, while adding a touch of elegance, may develop a contrasting textured appearance after normal wear due to their softer nature.
Lifetime Replacement Policy
Our commitment to your satisfaction extends to our "Lifetime Replacement Policy." This policy offers a seamless replacement option for your tungsten ring in case of any damage, no questions asked.
- The policy takes effect after the initial purchase.
- It covers both size replacement and damage-related needs.
- A deductible applies for replacement rings, covering shipping, handling, and engraving.
- The policy includes rings that are damaged or broken during medical removal.
- The policy accommodates engraving restoration.
- There are no usage limits; you can utilize this policy multiple times.
- Engraved items will be re-engraved with the same message at no cost.
Initiating Warranty Claims
To begin the lifetime warranty process, please contact us at email@example.com. Kindly include an image of the ring to be replaced and either the order number or the email used for the original purchase.
- Domestic Customers: A $50 deductible covers ring replacement via the Lifetime Replacement policy, including domestic shipping, handling, and engraving restoration.
- International Customers: A $65 deductible covers ring replacement via the Lifetime Replacement policy, including international shipping, handling, and engraving restoration.
Custom Designed Rings
Please note that custom-designed rings are not covered under our lifetime warranty and are non-refundable. Our dedicated Customer Care team is here to assist you with any issues related to custom rings.