The BEST warranty available!
Since tungsten carbide and cobalt chrome are nature's hardest and strongest elements you can be rest assured that your new ring will continue to provide you comfort and enjoyment for your entire life. By choosing our rings, you have selected the industry's new standard for excellence. It is an eternal classic, noted for its enduring styling, quality and craftsmanship.
Your ring is guaranteed for life!
Our rings are engineered to be maintenance free and we provide a lifetime warranty on the sizing, polish and textures. We even warrant against breakage. Under normal usage there will be no wear on both the polish and the textures of tungsten rings. Cobalt chrome rings, titanium and black zirconium bands, while still highly scratch resistant, can be more suspectible to scratching than tungsten carbide due to their softer nature. In kind, precious metal inlays, due to their soft nature, can exhibit contrasting textured appearance after normal wear.
Our "Lifetime Replacement Policy" guarantees you a no hassle replacement option for your tungsten ring for ANY damage incurred, No Questions ASKED!
Lifetime Replacement Policy
Our goal is for you to be satisfied throughout the years that you will be wearing your ring, and we will do our best to make this happen. The Lifetime Replacement Policy is effective after the initial 45-Day Perfect Fit Policy detailed here. The Lifetime Replacement Policy is important since alternative metal rings cannot be re-sized. Our Lifetime Replacement Policy will cover all future size replacement needs, as well as damage needs. All our rings including tungsten carbide rings, cobalt rings, black zirconium bands and titanium rings are the highest quality and the hardest rings available, but do not be fooled by claims that tungsten carbide, or any product for that matter, is completely indestructible. These claims are made by companies that do not offer lifetime replacement. Even a diamond, the hardest substance on earth, can be damaged. Sizing and unrestricted damage replacement are the important foundations of the Lifetime Replacement Policy.
In the highly unlikely event that a ring is damaged in any way, it will be replaced, no questions asked! This process, which is the same for lifetime size exchanges, involves only a small deductible. This means that you will be receiving a brand-new ring, at a fraction of the price! The replacement policy even covers rings that are cracked off during medical removal (An easy 2 minute process detailed under our FAQ’s section). There is no limit to how many times you can take advantage of this policy. If your original ring was engraved, your new ring will be re-engraved for free. The deductible is all-inclusive and covers the shipping and handling of the ring back to you. We do not have any extra charges, there are no hidden fees, and every ring qualifies regardless of condition!
To begin the lifetime warranty process, please email email@example.com and be sure to include an image of the ring to be replaced, along with either the order number, or the email you used to place the order originally.
Domestic Customers: The deductible for ring replacement via the Lifetime Replacement policy is $50. Domestic shipping and handling and insurance cost is included in the deductible, engraved items will be re-engraved with same message for free.
International Customers: The deductible for ring replacement via the Lifetime Replacement policy is $65. International shipping and handling and insurance cost is included in the deductible, engraved items will be re-engraved with same message for free.
Custom Designed Rings
Custom rings are not covered under the lifetime warranty and they are non-refundable as well. If there's any issues with your custom ring, please contact our Customer Care team