TungstenWorld.com

the internet's finest selection of designer quality tungsten rings & tungsten wedding bands

  
800-731-1123Tungsten World | 9-5 PST
800-731-1123

Email: sales@tungstenworld.com

Business hours: 24 hours, 7 days a week

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    Tungsten World FAQs

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    Shipping
    Ordering and Price Matching
    Company Info

     

    Products

    What kind of quality can I expect from Tungsten World?

    Here at Tungsten World, we promise the highest quality in all of our products. Our Tungsten products are made from the purest materials using the latest manufacturing techniques derived from the leaders in the wedding industry. We distribute directly from the manufacturers and our sources are meticulously selected and controlled to ensure we meet your every demand. We only offer the very latest and most popular styles to guarantee a perfect fit to your personal needs and preferences. It is our mission to help you discover beautiful, genuine and unique wedding bands and jewelry.

    What makes our product warranty the best?

     45 Day Perfect Fit Policy
        assures the correct ring size at little additional cost for exchange, details here.

    Lifetime Sizing Warranty
        replaces your ring if your finger size changes, details here.

    Guaranteed for Life Program
        offers a hassle-free replacement of your ring from ANY damage incurred,
         NO QUESTIONS ASKED! Details here.

    Can Tungsten World rings be Engraved?

     

    Only at Tungsten World can you get truly custom engraved rings.

    It is possible to have any of our rings engraved using our laser etching system. To have a ring engraved, select the product and click "Add Laser Engraving" above the red "ADD TO CART" button. Type your message in the text box and wait for your message to appear, you can select between the different fonts to the one you desire. After you have confirmed your engraving for spelling, capitalization, and spacing; click the "I confirm..." button to proceed with your order.  The cost for etching is $25 per ring, and may take 1-2 business days. We are able to engrave up to 30 characters per ring (counting spaces). Once the item is in your shopping cart, please confirm your personal message for accuracy before continuing the checkout process. Congratulations, your personal interior engraving will appear as it does on your screen when your ring is delivered.

    Already received your ring? Click here to print out an engraving sheet with our fonts: www.tungstenworld.com/engraving.pdf


    Which Ring is Best For Me?

     

    What makes a wedding band a men's wedding band?
    Many couples are interested in wedding bands made specifically for a man or woman. We do not list many of the wedding bands on our site exclusively for men or women as there is no specific rule as to which bands are for men and women. However, we are happy to provide guidelines to help you make an informed decision and we can even make custom rings.

    Style
    Some men are more conscious than others of fashion trends and thus prefer specific styles. Some may prefer specific metals while others may be most interested in the form (width, weight, color) of the wedding band. For example, tungsten carbide is a very strong, heavy metal with variable finishes, yet titanium is light weight, much duller and has only a quarter the strength. Often finding out what other style-conscious men in the area are wearing will be a good indicator of what styles are popular.

    Physical Build
    It is important to consider the man's physical build when choosing a ring. A larger man might prefer a wider, heavier band (i.e. 8mm), while a more slender man may be more comfortable with a slimmer, lighter band (i.e. 6mm width).

    Metal
    Mens tungsten wedding bands can be found in a number of metals, including titanium and tungsten carbide. However, many men are more interested in heavier metals such as tungsten based on their type of work. For instance, a man working in a construction field may choose a more durable tungsten carbide band, as opposed to titanium band. Titanium wedding bands are also so light weight that many people end up losing them simply because they can't physically feel them on their finger. Titanium wedding rings also scratch very easily. And as we all know now, Tungsten rings do NOT scratch! The winner of the Tungsten vs. Titanium comparison is Tungsten!

    Why is Tungsten World a company you can trust?

     

    You will receive the most complete care, guidance and satisfaction from TungstenWorld.com. If there is ever a problem with anything at all, we'll be here for you. We are a well established online retailer of Tungsten Products, so you'll never have to worry about returns, exchanges, or any other issues in the future. Once again, We Are Here For You!

    In particular we will make it our priority to give you:
     

    All our staff is trained and educated specifically for tungsten forever products.
    All purchased items in stock ship in 1 business day.
    Highly experienced staff specializing in the jewelry industry
    Friendly and professional help via emails and telephone inquiries

    Shipping

    USPS Priority Rates and Ship Times (United States)

    We choose USPS as our carrier because your wedding ring is important to us:

    - Great servce rating and a familiar face. Your package is brought to your door by your usual mailperson.
    - Delivery anywhere! Home, Work, PO Boxes, even APOs, FPOs and Military Addresses.
    - Packages are delivered Monday through Friday, and even Saturdays at no extra fee!

    Domestic US Customers

    1. Free USPS Priority (2-3 Day) shipping on all orders*! (Orders of $50 and above)
    2. FedEx 2-day shipping* is available for an additional fee calculated in real time by FedEx based on your shipping address (* please note Saturday is not a standard delivery day, if you need Saturday delivery please contact us)
    3. FedEx Standard Overnight® shipping* will be delivered the following business day before 3PM, and is available for an additional fee calculated in real time by FedEx based on your shipping address (* please note Saturday is not a standard delivery day, if you need Saturday delivery please contact us)

    Alaska and Hawaii

    1. Free USPS Priority (2-3 Day) shipping on all orders*! (Orders of $50 and above)
    2. FedEx Standard Overnight® shipping will be delivered the following business day before 3PM, and is available for an additional fee calculated in real time by FedEx based on your shipping address

     

    *Shipping times are as quoted by USPS & FedEx and cannot be guaranteed by Tungsten World, please call or email us for further details.

    PO Boxes: FedEx does not ship to PO Boxes. We use USPS Priority mail for all PO Boxes.

    International Customers

    Shipping cost per order: calculated in real time by FedEx based on your shipping address or flat-rate via USPS First-Class

    We are not responsible for any import duties, taxes or custom fees that may be incurred on international orders. We recommend contacting your local authorities to get details on these costs. We have no way of calculating these fees as these are set by your government.

    Please allow 5 to 7 days for delivery, plus the time to clear your country's customs. Please feel free to Contact Us with any questions.

    How long does it take to process my order?

    We make every effort to expedite all orders. Please contact us if you need a certain item sooner and we will let you know how quickly we can ship. We will email you the tracking number when the package ships.

    Solid Style (non-inalyed) Rings, Bracelets and select Watches: Most ship in one business day.*

    Inlayed Rings and Diamond Rings: Will ship in 1-2 weeks, call for expedited services.

    *lead times are posted above the price of the ring on the product's details page.

    What are your FREE gifts?

    We will FREE of charge, provide a lovely ring box and gift bag to complement your purchase. We are confident that these will both enhance the beauty of your new tungsten jewelry and assist you in giving a wonderful gift to that "someone special."

    Ordering and Price Matching

    What are you Return Policies?

    Our 45-Day Perfect Fit Policy
    Our Unprecedented Lifetime Replacement Program

    What Forms of Payment Do you Accept?

     

    INTERNET
    This is the most convenient and fastest way to purchase via credit/debit card or PayPal. Your credit card information is securely encrypted using the most up to date technology available. Once your order is placed you will receive a confirmation by email.

    PHONE
    Many of our customers prefer to call us and talk to a real person when placing their order. You can call and speak to a jewelry professional at 1-800-731-1123. Our physical store hours are MONDAY - SUNDAY from 9:00 am to 5:00 pm PST.

    MAIL- PERSONAL CHECK & MONEY ORDERS
    If you prefer to pay by check or money order please call or email us to let us know which item you want to purchase. This allows us to hold the item back for you so it doesn't sell before your payment arrives. (items will be reserved for 2 weeks)

    Please mail to:
    Tungsten World
    22815 Savi Ranch Pkwy Unit E
    Yorba Linda, CA 92887

    Please include the item number, item description, price, shipping cost, sales tax if in California (8.25%) and finally your name and mailing address. Please allow time for checks to clear. We will send a confirmation email shortly thereafter.

    EMAIL
    For any reason should you prefer not to use our secure online ordering, you can email at sales@tungstenworld.com and we can provide you with options for placing your order.

    Do You Have Price Matching?

    Tungsten World works hard to bring low competitive prices as well as top of the line customer service along with the industries best warranties and policies. If you find a better price for an identical item at a Qualified Competitor, we will try to match the price and then exceed your expectations.

    We will also price match ourselves. If you see that an item you have purchased within the last two weeks is now “On Sale” or has had a price reduction, we will offer a credit worth the difference on your next purchase.

    Price matching applies only to advertised prices that are current and available to the general public. Please call us at 1-800-731-1123, M-F, 9am-5pm PST to speak with a representative regarding price matching or email us at sales@tungstenworld.com. 

    Company Info

    About TungstenWorld.com

    We are tungsten jewelry and tungsten wedding band professionals. We have been providing the online community with superior quality tungsten carbide jewelry products at the most competitive prices since tungsten's first emergence. We only sell tungsten products and our selection is one of the finest available. It is our mission to educate, inform and serve your every tungsten carbide jewelry need while providing you the highest quality at the lowest price.

    Your Privacy

    Your privacy is the utmost concern to us here at TungstenWorld. Absolutely NONE of your information will be given or sold to another party without your express consent. We take pride in giving you a 100% safe and secure online shopping experience with the industries top two internet security safeguards: GoDaddy® Extended Validation and Alertsite® ! The combination of these two companies guarantees your privacy through the most trusted website scanning and SSL certificate encryption. If you don't see these "clickable" seals on another site during the checkout process, you security IS endangered!

    We may request personal information, including your name, shipping address, telephone number, e-mail address, billing address, credit card number, and expiration date in the course of providing our service to you.

    Use of your Personal Information:

    We may use your personal information for several purposes such as:

    1. To make our web site easier for you to use by not requiring you to enter your personal information more than once.
    2. To help you quickly find services or information on TungstenWorld.com
    3. To help us develop and deliver content most relevant to you.
    4. To inform you of special offers, updated information and new services from TungstenWorld.com.
    5. To contact you when you have received an error while using our web site so we can help you solve the problem.

    *We reserve the right to make adjustments and changes to this policy without notification.

    Contacting Us:

     

    Please feel free to contact us anytime for any reason. We are more than happy to answer all your questions.

    By phone: please call 1-800-731-1123
    International customers +001 714-256-4310
    By email: sales@tungstenworld.com or fill out the form inContact Us.
    Hours: We are available Monday - Friday 9:00 am - 5:00 pm PST
    Tungsten World
    22815 Savi Ranch Pkwy Unit E
    Yorba Linda, CA 92887

    (Can't find what your looking for? Feel free to Contact Us.)

     

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